Shipping information
We ship crystals carefully, securely and as quickly as possible. Because they are often delicate natural products, we attach particular importance to safe packaging and reliable shipping.
Shipping costs
Switzerland
Also applies to Liechtenstein.
- Order value under CHF 150: CHF 6.
- Order value of CHF 150 or more: free shipping.
EU Zone A
Germany, Austria, France, Italy, Netherlands, Belgium, Luxembourg
- Order value under CHF 500: CHF 20.
- Order value of CHF 500 or more: free shipping.
EU Zone B and European countries outside the EU
Spain, Portugal, Sweden, Denmark, Finland, Poland, Czechia, Slovakia, Hungary, Slovenia, Croatia, Greece, Ireland, Estonia, Latvia, Lithuania, Romania, Bulgaria, Malta, Cyprus
United Kingdom, Norway, Iceland, Serbia, Albania, Bosnia and Herzegovina, Kosovo, Montenegro, North Macedonia, Moldova, Andorra, San Marino
- Order value under CHF 500: CHF 30.
- Order value of CHF 500 or more: free shipping.
USA, Canada, South America, Asia, Australia, New Zealand and Africa
- Order value under CHF 500: CHF 60.
- Order value of CHF 500 or more: free shipping.
Delivery times
Switzerland
- Usually within 5 days.
Europe
- Usually up to 2 weeks.
Outside Europe
- Usually up to 4 weeks.
Delivery times may vary depending on the shipping partner, customs clearance or seasonal delays.
Customs and taxes
Customs duties, import taxes and local charges are in principle borne by the customer.
We accept no responsibility for customs or tax costs in the destination country.
Certificates of authenticity
On request, we are happy to send you a certificate of authenticity.
Please contact us at info@mineralienzentrum.ch.